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Frequently Asked Questions (FAQ)



How do I order a massage table?

There are three ways to purchase massage tables, chairs, or accessories from Master Massage Tables.

First, you can go to our Where To Buy page where we provide direct links to many major retailers who proudly feature our products, including Costco, Sam's Club, Target, and many others.

Second, you may use the shopping cart on our website by clicking the "Add to Cart" button below each table. Our shopping cart accepts Visa, MasterCard, American Express, Discover Card, eChecks, and PayPal payments.

Third, you can call a Customer Service representative at
1-888-710-7206 ext. 22 and use your Visa or MasterCard to purchase any of the products that you see on our site.


What Credit Cards do you take?

Our online shopping cart will accept Visa, MasterCard, American Express, Discover Card, eChecks, and PayPal payments.

If you choose to pay by phone, we can accept Visa or MasterCard payments.




Do I have to have a PayPal account to make a purchase using the shopping cart?

A PayPal account is not required for any purchases using our online shopping cart. Follow the directions on the shopping cart that will allow you to enter your credit card information without having to "log in" to PayPal. Write us at orders@masterhp.com if you have any questions.


How soon will I receive my order?

We ship all purchases on the next business day after the order is placed.

Purchases in the contiguous 48 United States are shipped via UPS or FedEx Ground, and will arrive in 2-7 business days.

For more information on shipments to Alaska, Hawaii, A.P.O., or countries outside the United States, please call our Customer Service line:
1-888-710-7206 ext. 22. or email us at orders@masterhp.com.


Do you offer expedited shipping or other services?

Yes! Please call our Customer Service line: 1-888-710-7206 ext. 22. to inquire about other shipping options such as expedited delivery, signature service, and insurance. These upgrades are available for additional costs. Email us at orders@masterhp.com for more details.


Do you offer discounts on large quantity purchases?

Yes! For multiple massage table/massage chair purchases to be delivered outside of the 48 contiguous states, discount shipping rates are available. Please email us at orders@masterhp.com or call 1-888-710-7206 ext. 22 and we will work with you to determine a discounted rate based on the size and destination of your order.

Many of our accessories feature a "Master Pack" discount for quantity purchases. Please read the accessory's listing on this site to read about the available Master Packs.





 
 
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