Introduction

Master Massage Products respects each individual’s right to personal privacy.  We will collect and use information through our Web site only in the ways disclosed in this statement.  This statement applies solely to information collected at Master Massage Products’ Web site.

Part I.  Information Collection

Master Massage Products collects information through our Web site at several points.  We collect the following information about primary visitors: IP address, referrers, browser, operating system, and hits.

We may also voluntarily collect Warranty Registration and email address information. Master Massage Products does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect this information through registration forms (both online and USPS mail) and emails sent directly to us. The information is collected voluntarily. 

We do not employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier.

Part II.  Information Usage

The information collected by Master Massage Products will be used for internal sales data and online marketing purposes.  Users who provide information will receive our Warranty Registration of their Master Massage Product and/or our monthly email newsletter. 

Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will not be used to create customer profiles based on browsing or purchasing history.  We will not supplement information collected at our Web site with data from other sources.

We may share data with the following third parties: shipping companies and credit card companies.  These third parties will use the information as follows: shipping and delivery of product, and transactions during the purchase of our products.  Users may opt out to have their information shared with third parties.

Our Web site may offer chats, forums and/or message boards.  Please be advised that information posted in these venues becomes public knowledge. 

If our policy on information collection or uses changes, will advise you by postings on our FAQ page and in our monthly email newsletter.

Part III.  Access to Information

Master Massage Products maintains the accuracy of our information by electronic and paper filing systems.  Users may access their own personal information and contact us about inaccuracies they may find by contacting us by phone or email.   Users may delete their information from our database by requesting their email address and/or Warranty Registration data be removed.

Part IV. Problem Resolution

If problems arise, users may contact Master Massage Products by email or phone.  We are committed to resolving disputes within 3 business days.

Part V. Data Storage and Security

Master Massage Products protects user information with the security and encryption provided by QuickBooks and/or PayPal credit card processing systems.